When will I receive my first shipment?
You can expect to receive your order within 7 business days. However, we strive to fulfill most orders within 2-4 business days.
All articles
ORDERS, SHIPPING & RETURNS
How often will I receive my Grofully treatments?
Subscriptions are shipped monthly in discreet packages.
What is the Grofully Refund & Return policy?
We offer a 60-day satisfaction guarantee on all of our subscription kits, meaning you will be able to try the system for 60 days, risk-free. All single-purchase items (not part of a Grofully kit) cannot be returned or refunded once they’ve been recei
How much is shipping?
Shipping is free for all Gold and/or Premium kit subscribers and orders of $60 or more. It’s our way of saying thank you.For a-la-carte products or orders under $60 there is a $9 shipping fee per order.
How long does it take for my shipment to arrive?
You can expect to receive your order within 7 business days. However, we strive to fulfill most orders within 2-4 business days.
Where does Grofully ship?
We ship anywhere and everywhere in the continental US. We are working on expanding our network internationally.
How do I update my shipping address?
Update an existing shipping addressTo update an existing shipping address: Login to your customer portal. Click on Shipping. This will display all shipping addresses on your customer account. Click the link on a specific address to update it as need
My shipment never arrived. What should I do?
Have a question about your shipment? Our customer service team is standing by waiting to assist. You can speak to any of our helpful customer service agents by emailing them 7 days a week. You can contact them by email, at [email protected], w